Is it possible to use LiveMessage in Service Console?

Kritik 08/08/2018. 0 answers, 17 views
lightning service-cloud-console

We are using LiveMessage app in Salesforce with omni Channel.

Is it possible to use it in lighting Service Console ?

Our Issue is related to FB messages. We are getting notification of new messages in Service Console. But after clicking on request it opens LiveMessage Session. There is no way to reply that message.

Yes livemessage app working properly in LiveMessage app. We have follow this guide to set it up.

LiveMessage Installation Guide

Omni-Channel Setup Guide

As Provided by heywire

No Answers Yet

Related questions

Hot questions


Popular Tags