We are using LiveMessage app in Salesforce with omni Channel.
Is it possible to use it in lighting Service Console ?
Our Issue is related to FB messages. We are getting notification of new messages in Service Console. But after clicking on request it opens LiveMessage Session. There is no way to reply that message.
Yes livemessage app working properly in LiveMessage app. We have follow this guide to set it up.
As Provided by heywire
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